Testimonials
There are many reasons why we feel you should use Phoenix Security for your Door Supervision, Event Security, Racecourse Security, Stadium Security, Arena Security, Special Event Security and Training Services. However, the main reason why we feel you should use us is because we provide a service that very often far exceeds the needs and expectations of our customers.
“Our relationship with Phoenix began a few years ago when they provided protection for Dame Kelly Holmes as she started the BUPA Great North Run: since then they have taken on the security management of the 1300 capacity guest hospitality village at the finish and in 2009 took on a section of the race route, providing course management stewards. We have been impressed with the management systems they have in place, their approach to training and the overall service we have enjoyed.’
-Charlie Mussett, Finish Director, BUPA Great North Run
“Our previous security providers delivered poor standards, poor service levels and unreliable staff who didn’t turn up. Phoenix Security are totally different in that their staff are highly professional and totally reliable. From one to one contact including incident reporting to more area manager visits we’ve found Phoenix Security to be an excellent company with extremely professional staff.”
-Mr Kevin Walker, Operations Director, Tokyo Industries
“Peterlee Town Council have worked with Phoenix Security now for over four years. They provide support for our under 18 youth events and play an important part in making sure they run smoothly and without any problems. I could highly recommend them to you for youth events, the staff are always friendly and have an excellent rapport with the young people which I personally think is extremely important to a successful event.”
Kay Tweddle, Deputy Town Clerk Peterlee Town Council
“At Jurys Inn Newcastle, our primary goal is to provide an outstanding guests experience in comfortable surroundings. Phoenix Security provides exemplary customer service that mirrors our own high standards. We selected Phoenix Security as a Preferred Vendor based upon the company's commitment to service, quality and fair pricing as well as the integrity of the company's management team. I have found Phoenix Security to be a very customer focused company, both in their dealings with us and our third party customers. The front line staff are proactive, well presented and very helpful. We have a very proactive partnership approach with Phoenix Security with regular two-way feedback. ”
-David Malanaphy, General Manager, Jury's Inn, Newcastle