News » NORTH EAST SECURITY EXPERTS PHOENIX RAISES THE BAR

Accent Magazine Article

The safety and security of staff and customers is an ongoing concern for business owners throughout the UK. And with anti-social behaviour never too far away from the headlines, one of the regions fastest growing businesses are doing all they can to help keep you safe and secure.

For businesses in the North East of England threats against your property, belongings and indeed yourself has been reduced in recent years due to the success story that is Phoenix Security.

Newcastle based and newly credited SIA Approved Contractor Phoenix Security UK Ltd are one of the UK’s Leading providers of security services within their sector. Phoenix has provided door supervisors for pubs and clubs, stewards for sporting, music and other events as well as on site security guards, for companies large and small, in the region since 2000.

In fact, since being formed some 8 years ago Phoenix Security has some very impressive figures to back up their growing reputation within the UK security services industry. Neill Winch, Financial Director provided the following statistics:

• An annual turnover in excess of £5.5 million with 2009 year end forecasts set to see this figure rise by yet another 30% with new acquisitions this should top the £10million mark by the end of 2009

• The ability to place over 700 door supervision and security service personnel

• The regions leading provider of door supervisors with over 200 venues using Phoenix Security for their door security staff

As well as providing door supervisors to numerous independents, Phoenix also provide security personnel for national operators including Laurel Pub Company, Mitchells and Butlers, Luminar, Vimac Leisure and Wetherspoons. Phoenix are also investing heavily in a re-brand that will include new staff uniforms and a new, fresh corporate image that will further enhance their reputation.

These figures make great reading for Phoenix but in real terms what does having one of the UK’s

Fastest growing and leading security companies on your doorstep mean to you?

Well for starters a night out in Newcastle, Sunderland or numerous other of the regions night spots will be just that, a good night out.  

Likewise due to the fully trained and regulated security staff available from Phoenix and the extensive work they carry out with the Police and local authorities, security and safety in the regions retail outlets, shopping centres and racecourses is regularly provided by Phoenix. As well as this, National sporting events, arena and stadium security, V.I.P security and special event security like at book signings is regularly controlled by staff and personnel from Phoenix.

Security is not an issue

Your safety, whether on a night out or when attending an event is paramount to Phoenix and is perhaps the main reason why they continue to grow. Steve Howe, Managing Director of Phoenix Security, had this to say about security in the North East, “Making sure our clients and their customers and staff are safe at all times is our main priority. For any North East company who wants to improve their security I’m always available to discuss their needs and to recommend a tailored solution to their security needs. I think listening to our customers over the years and finding them security solutions that solve their problems is one of the main reasons for our success.”

Understanding customer needs and trying to exceed their expectations has seemingly worked well for Phoenix Security. So as that part of the Phoenix group grows, their new company Phoenix Eye is already making great strides in the world of closed circuit television cameras (or CCTV). This major investment in new technology means Phoenix Eye can now provide the very latest in CCTV monitoring equipment to businesses in the North East of England and beyond.

A company who have already benefitted from using Phoenix Eye for their CCTV system is Northern Racing (Newcastle Racecourse). Executive Director of Newcastle Racecourse, David Williamson said, “Phoenix Eye is a local company, with local knowledge who fully understand our needs and concerns. Their customer service and communication is exemplary in their industry and by far the best I have witnessed.”

Who’s Watching You?

From their new tagline of “Who’s Watching You?” to their ability to provide Free Security Surveys to North East companies, Phoenix Eye are already establishing themselves as market leaders in the world of CCTV, manned guarding and mobile patrols.

And whilst there is certain to be concern from some that “Big Brother” is watching, the fact is that there are already over 4.2 million CCTV camera’s in the UK alone (one for every 14 people) so this method of security is already common place.  

And for those people who claim CCTV cameras are intrusive, former Home Secretary John Reid said in April last year that there would be some people, “in the minority who will be more concerned about what they claim are civil liberties intrusions.”

“But the vast majority of people find that their life is more upset by people who make their life a misery in the inner cities because they can't go out and feel safe and secure in a healthy, clean environment because of a minority of people.”  

Therefore the very latest CCTV Camera systems which are available from Phoenix Eye means that local businesses can now benefit from yet another solution to tackling anti-social behaviour, vandalism and crime.  

For many businesses in the region 2008 could well be a difficult year and yet by making sure your premises, your staff and your customers are safe and secure, you could well gain a competitive advantage and therefore increase your profits even in the hardest of times.  

Steve Howe concluded, “We’re only as good as the staff we employ so our extensive investment in staff training, customer service and physical intervention first aid ensures our customers are safe and happy.”

Phoenix Security and now Phoenix Eye prove that through providing a quality and cost effective service to their customers, growth and success is possible even in the most competitive of industries. If you want to make sure your business is secure and your employees and customers are safe, you want to speak to Phoenix.